TripAdvisor Reviews

Based on 37 customer reviews and online research, tripadvisor.com has a consumer rating of 3.4 out of 5 stars, indicating that most customers are generally satisfied with TripAdvisor.

3.4 / 5.0

37 Reviews

5 Stars(18)

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4 Stars(4)

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3 Stars(1)

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2 Stars(1)

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1 Star(13)

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Top Reviews

Debbie Murray
Posted on 08/17/2020

To everyone reading this, I am not usually the type of person to leave reviews but our experience was so atrocious that I wanted to warn others so that know body else would have the type of experience we did with TripAdvisor. After looking online we decided to use TripAdvisor to rent out a vacation rental. Everything seemed fine until the day before our trip. Barely 24 hours before our vacation was supposed to start we received an email from TripAdvisor that the rental was no longer available. I of course assume they would make things right and help us find another rental. Instead when I called I was directed to a foreign call center where I was left on hold for over an hour and a half. Yes they sent me emails but with less than 24 hours before my trip the urgency to be able to speak to someone to resolve this should have not been the experience it was. They did absolutely NOTHING to help me. They did not help me find a new rental, they did not offer to help me with any additional cost as now there was nothing left to rent with such late notice.
I than preceded to email the president of the company thinking they would care about loosing future business as me my friends and my family have all used their platform in the past. I was redirected to another blow off email. The lady stated that this basically was not there problem and that they would be happy to help me with a future rental. Why would I ever use this company again after they ruined my family vacation? Lesson learned is to not put your trust into this platform, renters can steal your money and cancel last minute and you have no recourse, know body to talk to you, and the company DOES NOT CARE ABOUT YOU. BEWARE WHEN USING THIS PLATFORM.

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Maurice Lambert
Posted on 07/27/2020

Trip advisor is a worldwide platform that helps travellers who love travelling around the world know, get insights of new places to plan their next trips. It provides quality and good information in all areas right from culture, food, hotels, restaurants and everything travelers love to know.

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Customer Reviews (37)

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Holly Chambers
Posted on 06/13/2021
OUR WONDERFUL EXPERIENCE AT THE RAMADA…

OUR WONDERFUL EXPERIENCE AT THE RAMADA RESORT HOTEL IN AFRICA ,MBEZI BEACH TANZANIA WAS INVITING, SPECIAL,POLITE AND CONSISTANT. WE LIVED IT. OUR WAITER WAS MR .FRANK CHAUKA WHO ALSO SERVED 10 OTHER GUEST ,WHO I HAD TO REFER MR FRANK CHAUKA TO MY OTHER FAMILY MEMBERS A DAY AFTER MY FIRST GROUP MET MR FRANK CHAUKA ,AND THEY SAID HE WAS KIND ,POLITE AND ON THE BALL.WE WONT DINE AT RAMDA ,IF FRANK IS NOT THERE. HES WAS WONDERFUL. WONDERFUL WONDERFUL

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Alex Lawrence
Posted on 06/12/2021
Tripadvisor not Trustworthy…

TripAdvisor removed my review of Brittany Ferries but wouldn't give any explanation. It would seem that they have 'favoured' companies that they delete bad reviews of. Given this it would be logical to assume that you can't trust any of their reviews.

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Willie Horton
Posted on 06/11/2021
Quit giving owls a bad name.

I worked for tripadvisor. They only allow overtime for high wage workers. The food was great and the atmosphere was ok but I don't like how they conduct business for their workers or their customers. There tends to be no real savings when using them to book anything. And theres been hidden fees such as taxes or paying for parking that they don't tell you about. There are better sites to use don't waste your money here when you can get a better deal with Expedia or priceline.

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Yvonne Flores
Posted on 06/01/2021
They don't stand behind their hosts.

We own a lake house at Lake of the Ozarks in Missouri. We were listed on FlipKey.com and TripAdvisor.com. We have a zero cancellation policy, because we only have 12 weeks during summer to generate rental income. A guy rented our Lake home during Memorial Day Weekend 2021. He was unhappy because the weather did not cooperate. He claimed he was unhappy because we have 2.5 baths and not three baths as listed. The site does not allow you to put down 2.5 baths. We are one toilet short of 3 baths. He was a small group of 7 family members, and lack of one toilet did not impede his use or enjoyment of our Lake home. He was pissed because the weather was bad and he could not enjoy the Lake. He never even reached out to us with a problem when he was at our house. Flip Key and Travel Advisor nevertheless just literally gave this guy a full refund, over $3,000, over our objection. Over lack of a toilet at our Lake house! This should tell you how they stand behind their hosts. Joke of a reservation site for hosts and home owners. Take your business to AirBnb. We get 95% of our renters through AirBnb and never have a problem with them as guests. Flip Key and Trip Advisor seem to be where the loser guests of the world seek comfort in, and no wonder when they get full refunds after staying at our Lake house and leaving unannounced due to the weather not cooperating. I'm an attorney and explained to them the difference between a material misrepresentation and negligible omission in an listing. A lack of a third toilet, for three adults and four kids, did not impede the guests' use of our house. Did not matter to Flip Key / Trip Advisor. Full Refund issued to the renter. Were out $3,000 on one of the busiest weekends at Lake of the Ozarks. We're removing our listing now from their service and going exclusive with AirBnb. The Shields

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Penny Holmes
Posted on 04/20/2021
Absolutely horrible customer service

Absolutely horrible customer service, and I say this from someone who's had to deal with them as a vendor. It took them five months to fix the situation where another company's reviews (some really bad ones) were on my site, and my reviews (all great) were on their site. They were getting calls for me. I was getting calls for them. Even they couldn't get it fixed.

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Arnold Rogers
Posted on 04/19/2021
For travelers

A very resourceful site for the ones who travels a lot on regular basis. It helps you find the hotels and restaurants near by.

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Gavin Davis
Posted on 04/11/2021
A Long Con

Bit of a shambles really. So many things wrong: The more you pay them the more they advertise you. If you're not a premium customer, good luck getting seen on this website. And then just when you think you've got all the extras they add another level of payment. Reviews of the previous restaurant are still up even though I've repeatedly asked them to be removed. It's not really meant for professionals I think. Also, I've been closed since October and they're still billing me. Impossible to get anyone to answer now when I try to contact them. Just the worst!

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Aubrey Graves
Posted on 03/23/2021
On March 22 2021 They were celebrating a Wedding

I live in New York and I saw the wedding how the servers and how everybody was working there and did such a beautiful job putting everything together I mean that was an awesome thing to see I will recommend this hotel to Everybody that I speak to I will let them know that this hotel is awesome thank you for your service

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Cody Gray
Posted on 02/09/2021
Top quality food of lahore

If u r in lahore u should try grill sandwitchs from the food street and of course dont forgot to tey watta pratha

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Roger Watts
Posted on 01/18/2021
Not convenient

Sometimes you can find a useful information about different places. But sometimes there's a total lie! And I don't like their website design, it's not convenient. A year ago I booked hotels here all the time. But now I use another service.

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Jon Bell
Posted on 01/18/2021
Honest Reviewers

It's heaven sent! I really love it. I cannot go anywhere on this planet without checking its reviews on Trip Advisor first. So far, none of the ratings has proven to be a disappointment, HAPPY

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Amber Castro
Posted on 01/18/2021
Always check it out before travelling

When i plan my travelling, i always check tripadvisor to get ideas about attractions and restaurants. Really helpful

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TripAdvisor Questions & Answers

Leta Marshall

Posted on 07/18/2019

Helpful

Ya, its very easy, you can find your hotel and write as you want. What's your experience with this hotel.

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